Use Case
20/03/2025
Transport & Logistics
Generix WMS and FM Logistic Brazil simplify processes and increase efficiency in their 70,000 square meters of warehouses.
Transformation and Efficiency with Generix WMS Solution
Use Case
Company Overview
The customer was a large convenience store retailer serving locations across the Northeast. The retailer operates from a 400,000 sq.ft. distribution center on the outskirts of Boston. Generix Group Partner LIDD Consultants were invited to implement the SOLOCHAIN WMS.
Challenges
- Operating a paper-based distribution center
- Many existing practices involved significant amounts of clerical work and verification
Solution
- A flexible, highly configurable solution
- Many activities in the warehouse would be eliminated through data automation and the use of paperless technology
- A WMS configured to match planned features and fully integrated into the ERP
Results
- Well-trained end-users: just before the go-live, LIDD conducted a training program for end-users. The program began within a virtual warehouse created in a conference room and proceeded to on-the-floor training. Together, the team implemented a trouble-shooting triage and escalation system.
- A smooth Go-Live during a low-shipping period before the start of the busy summer season
- The client shipped all orders during the first week the WMS was live
- Six weeks post Go-Live, shipping errors went from 1 in 1,000 to 1 in 5,000
- Labor productivity increased by 15%
- After 12 months of running the WMS, the client felt comfortable with the inventory cycle program and phased out physical inventories
