Industry & Manufacturing, Logistics & Supply Chain

Emballages Carrousel’s Transformation with Generix’s SOLOCHAIN WMS

Emballages Carrousel, a leader in packaging solutions, embarked on an ambitious project to modernize its operations and meet the growing demands of e-commerce and eco-conscious customers. By partnering with Generix and implementing the SOLOCHAIN Warehouse Management System (WMS), Carrousel successfully enhanced its logistics, improved service efficiency, and reinforced its commitment to sustainability. This success story highlights the challenges faced, solutions provided, and the remarkable results achieved.

Use Case

The company

Emballages Carrousel serves over 20,000 customers, ranging from small local shops to multinational corporations, across various sectors such as manufacturing, hospitality, food processing, agriculture, and retail. The company’s product range is extensive, which brings logistical challenges as customers expect quick and accurate deliveries. Carrousel is renowned for its high-quality service, staying updated with industry trends and regulatory changes like single-use plastic bans.

The role of Generix in the success of the project was a key factor, and the team’s commitment and involvement were evident. At various stages of the project, they raised yellow or red flags regarding certain choices or processes, which allowed us to reassess those decisions.
Martin Casaubon
Vice President of Distribution Centers and Transport, Emballages Carrousel

The challenges

Rapid Adaptation

Carrousel needed to adapt quickly to the growing presence of e-commerce and streamline its order processes to stay competitive

High Customer Expectations

Customers demanded same-day delivery services, a standard already met by some of Carrousel’s competitors

Environmental Concerns

The packaging industry’s environmental impact posed a challenge, requiring Carrousel to better inform customers and offer more eco-friendly product options

The Generix solution

Flexible WMS Implementation

The SOLOCHAIN WMS was chosen for its exceptional flexibility and ability to adapt to Carrousel’s diverse product range and operational needs

Comprehensive Functional

Coverage SOLOCHAIN provided essential functionalities such as FIFO management, batch control, and expiration date tracking, ensuring a seamless alignment with Carrousel’s logistics requirements

User-Friendly Mobile Units

The system’s user-friendly mobile interfaces simplified training and integration, making it easier for new employees to get up to speed quickly

Localized Support

Generix’s local team in Quebec ensured on-site training and French-speaking support, facilitating smoother implementation and customer satisfaction

Collaborative Project Execution

Workshops involving all distribution centers were conducted to gather specific needs and refine processes, with both Generix and Carrousel teams collaborating closely to address issues and ensure successful deployment

The results

The implementation of the SOLOCHAIN WMS brought significant improvements to Emballages Carrousel’s operations. The company experienced greater efficiency in order processing and truck loading, resulting in faster and more reliable deliveries. Inventory management also became more dependable, reducing errors and ensuring products were available when needed. The user-friendly mobile units simplified the training process, enabling new employees to integrate seamlessly and contribute more quickly. Additionally, the functionality of interleaving enhanced overall productivity, allowing for smoother workflows and better use of resources. These operational gains were complemented by positive user feedback, who praised the ease of system use and its immediate impact on performance. The strong partnership with Generix and their support during the rollout ensured Carrousel not only met its goals but also laid the groundwork for long-term growth and efficiency.

The solutions we use

Find out more about the solutions presented in this case study.

Solochain Warehouse Management System (WMS)

The future

Carrousel aims to continue leveraging SOLOCHAIN’s capabilities to support ongoing growth and possibly integrate new functionalities as their business evolves. The strong partnership with Generix ensures continued support and innovation in their supply chain management.